:: Imaging & Workflow ::
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Imaging is process of online storage, retrieval and management
of electronic images of documents. The main method of capturing images is by scanning
paper documents. |
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Document imaging systems replace large paper-intensive operations. Documents can
be shared by all users on a network and document routing can be controlled by the
workflow system. |
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It automates information captured from scanned paper or imported electronic documents.
Based on criteria you define, the entire document or extracted data is digitized,
and then routed to an archive, database, or the next step in your business workflow.
Powerful recognition engines and image enhancement features ensure accuracy, reducing
or eliminating the need for manual entry and oversight. |
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Workflow is a reliably repeatable pattern of activity enabled by a systematic organization
of resources defined roles and mass energy and information flows, into a work process
that can be documented and learned. Workflows are always designed to achieve processing
intents of some sort, such as physical transformation, service provision, or information
processing. |
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Workflows are closely related to other concepts used to describe organizational
structure, such as functions, teams,projects, policies and hierarchies. Workflows
may be viewed as one primitive building block of organizations. |
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The term is used in computer programming to capture and develop human to machine
interaction. Workflow software aims to provide end users with an easier way to orchestrate
or describe complex processing of data in a visual form, much like flow charts without
the need to understand computers or programming. |
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In general, workflow management focuses on processes rather than documents. A number
of companies make workflow automation products that allow a company to create a
workflow model and components such as online forms and then to use this product
as a way to manage and enforce the consistent handling of work. For example, an
insurance company could use a workflow automation application to ensure that a claim
was handled consistently from initial call to final settlement. The workflow application
would ensure that each person handling the claim used the correct online form and
successfully completed their job. |
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Benefits :
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- Reducing the cost of business operations through the dramatic reduction or elimination
of paper handling, and the automation of repetitive, manual processing steps
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- Improving service by providing process participants with integrated, up-to-date
information from recent transactions to current service issues and problems
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- Reducing the time required to respond to customers accurately, while completing
transactions successfully
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- Connecting knowledge, content, and processes more closely with the extended enterprise
though immediate, simultaneous access to electronic documents and folders
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- Enhancing efficiency of both front and back office operations by optimizing the
distribution of work and accomplishing more with fewer resources
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- Achieving better statutory and standards compliance.
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- Improving auditing and record-keeping.
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- Providing a platform for automated data capture.
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